Frequently Asked Questions
Find answers to common questions about our products and services.
What do you sell?
We stock everything you need to build or upgrade a gaming PC — graphics cards (GPUs), processors (CPUs), motherboards, RAM, SSD/HDD storage, power supplies, cases, cooling, gaming monitors and peripherals — plus fully assembled gaming rigs. Both brand-new and tested pre-owned parts.
Are your pre-owned parts reliable?
Yes. Every used component goes through a full bench test before it is listed — GPUs and CPUs are stress-tested, RAM and storage are checked for errors, and PSUs are load-tested. Each listing clearly states the condition and any cosmetic wear.
Do you offer warranty?
Yes. New parts carry the manufacturer warranty. Pre-owned components come with a minimum 7-day replacement warranty, and extended warranty options are available on select items.
How can I place an order?
You can place an order directly through our website by adding items to your cart and proceeding to checkout. You can also contact us via WhatsApp or phone to place an order.
What payment methods do you accept?
We accept Cash on Delivery (COD), JazzCash (+92 304 1215211), bank transfers, and online payments. For JazzCash/bank transfers, your order will be processed once payment is confirmed.
How long does delivery take?
Delivery typically takes 2-5 business days depending on your location. Orders within Multan are usually delivered within 1-2 business days. We use trusted courier services for safe delivery.
Can I return a product?
Yes, we have a 7-day return policy. If you receive a defective product or it doesn't match the description, you can return it within 7 days of delivery for a replacement or refund. Please see our Return Policy for details.
Do you ship across Pakistan?
Yes, we ship to all major cities across Pakistan. Shipping charges may apply based on your location and order value. Orders above Rs. 5,000 qualify for free shipping.
Can you help me pick compatible parts for a build?
Absolutely. Message us on WhatsApp with your budget and use case and we'll put together a compatible parts list (CPU, motherboard, RAM, GPU, PSU and cooling). We also offer assembly and testing before dispatch.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email. You can use this to track your order on the courier's website or contact our support team for updates.